Frequently Asked Questions
Everything you need to know about AUSEK company background, product sourcing, delivery lead time, warranty coverage and after-sales support. If you cannot find your answer, contact us directly.
Yes. AUSEK provides action camera accessories such as mounts, waterproof housings, filters, batteries and data cables. Some accessories can as compatible with GoPro, Insta360 or OSMO series cameras where applicable.
B2B buyers choose AUSEK for camera manufacturing experience since 2008, six Shenzhen production lines, more than 150 production workers, monthly capacity above 200,000 units, structured IQC, IPQC, FQC and OQC quality control, and support for OEM, ODM, private-label and bulk supply projects. Buyers can start from an existing model for faster logo, packaging, manual and accessory customization, while selected software, hardware and private-mold projects are reviewed separately. Send the target category, quantity, market and customization scope for a model recommendation and quotation.
AUSEK applies IQC, IPQC, FQC and OQC across incoming materials, production, final inspection and outgoing inspection, using AQL 1.0/2.5 sampling criteria. The recorded bulk-order defect rate is below 0.3%. ISO 9001 and ISO 14001 support management-system review; BSCI supports social-compliance review; FSC-related documents can support applicable paper packaging or material requirements. Product compliance documents are confirmed by model, configuration and target market.
AUSEK's manufacturing and supply advantages include production bases in Shenzhen, the United States, Myanmar and Vietnam, a 5,500 square-meter Shenzhen workshop, more than 50,000 square meters of total production area, six production lines and company-level monthly capacity of over 200,000 units. In-stock products may support fast preparation during working hours, but delivery timing must still be confirmed by model, quantity, customization and destination.
Yes. AUSEK can support e-commerce sellers, gift channels and creative retail buyers with different camera product options. For example, action cameras may suit outdoor and travel-related sales channels, pocket cameras may suit vlogging and content creation, kids cameras may suit kids’ product channels, and compact mini cameras may suit gift, trend product and creative retail programs.
No. Company-level manufacturing capabilities show AUSEK’s overall production, quality control and supply capacity, but they are not the same as the specifications of every product model. Video resolution, waterproof design, screen size, battery capacity, stabilization, accessories and certification details may differ by model. Buyers should confirm the exact specifications of the selected model before quotation, sampling or bulk production.
A new B2B buyer should prepare the target product category, preferred model or product idea, estimated order quantity, target market, sales channel, price range, certification requirements, packaging needs and any logo, manual, accessory or customization requirements. Clear project information helps AUSEK recommend suitable products, confirm MOQ, evaluate customization options and provide a more accurate quotation.
Yes. AUSEK supports private label camera brands with OEM and ODM services. Available support may include logo customization, packaging customization, user manuals, multilingual materials, accessory bundles, product customization, software customization, hardware customization and selected private mold development projects.
Yes. AUSEK works with overseas distributors, importers and wholesalers that need camera products for local markets, retail channels or long-term supply programs. Buyers can choose from existing product models or discuss customized solutions based on their market positioning, order quantity and sales channel requirements.
Yes. AUSEK can provide technical support for camera products, including product usage guidance, function checking, basic troubleshooting and communication on software or firmware-related issues when applicable. The available support may vary by product model, configuration and order requirements.
